Selected Win
Selected win
Roles and Responsibilities:
Technical Expert
S
Detail-oriented Technical & Sales professional with hands-on experience in troubleshooting, chat support, escalation management, and consultative selling. Skilled at resolving complex technical and bookkeeping queries, collaborating with sales teams to identify solution-fit products, and delivering exceptional customer satisfaction in fast-paced environments.
Proof
Proof over claimsExperience
TECHNICAL & SALES EXPERT · Foundever
November 2024 - Present
- Roles and Responsibilities:
- Provides technical assistance to customers and caters to financial and
- bookkeeping-related concerns.
- Offer or pitch products that may benefit the customers' business needs.
- Work with the Sales Expert to ensure that their goals and needs are met.
- Provides necessary troubleshooting through chat support.
- Process tickets and escalations depending on the level of the issue
Education
Bachelor of Science in Tourism Management · Our Lady of Fatima University2021